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I took out my first mortgage through Charters Financial Services and could not recommend them highly enough. Their service is simply incredible. The process began with many helpful talks with Kevin, who talked me through the process, demystified a lot of the things I'd read online and decide which lender was best suited to my individual requirements. As a first time buyer this was invaluable information. Since our mortgage offer, we have had the brilliant support of Marie, who has answered any further questions we may have. Their support did not stop after our first purchase fell through as they worked to get us a new mortgage offer on a second property - all at no extra cost. If you're looking to buy your first home, go to Charters Financial Services. I have already recommended them to a friend who is looking to buy their first property, and will be using their services again in future.

Jack B

September 2020

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