Existing Customers: Change Your Mortgage Deal

Welcome back!

Let’s help you get another great deal on a new mortgage.


If the time has come for you change your existing deal, find a better mortgage rate, borrow more money or move house, we can help you get a great rate on a new deal and we’ll reward you with a loyalty bonus as our way of saying ‘thank you’ for coming back to us.

If you already have a mortgage arranged through Charters Financial Services, but want to make changes, we’ll already have all your details on file and can talk you through your options if:

  • You want to get a better rate
  • You want to borrow more or less than your existing mortgage
  • Your mortgage deal is about to finish
  • You’re moving home
  • You’re concerned about early repayment charges or overpayment penalties
  • You’d like advice on a new mortgage to suit your new circumstances
  • Your property is currently let (Buy-to-Let mortgage)


We’ll help you make your changes quickly and without stress.

We have access to more than 12,000 mortgage products from over 90 lenders and whether you want advice on getting a decision in principle, valuations or surveys, affordability or lending criteria, we can talk you through the process and help make your changes quickly and without stress so you can focus on your next steps with confidence.

If you want to find out more about the different types of mortgage that are on offer, please read our expert guides.

Have just secured a mortgage, with the help and expertise of Rob Ferguson in the Alton office, and supported by Cara Simpson-Hayter. From the very first conversation with Rob, I felt that he was out to ensure he got us the best deal he could. The face to face consultation was very informative and the one thing that really shone through was his transparency and integrity. Something that will definitely have us going back again when the current deal will be up for renewal in a few years time. This guy knows what he is talking about, he took the time to look at the best options for us and to ensure that with a prior credit history 'blip', he managed to secure a deal that was much more competitive than any of the high street lenders for those with perfect credit history. All the time, Cara has been there in the background. Regularly keeping me up to date with progress and when anything else was needed she was super efficient in getting the info to the lender. Buying a house can be a pretty stressful time, especially securing the mortgage, but I simply cannot rate Rob and Cara highly enough as they really took a lot of the stress away. I felt completely reassured from the very start that we would be looked after, and they certainly lived up to my expectations and more. My sincerest thanks to you both.

Raymond M

April 2020

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