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Without Julie we would not have been able to purchase our first home.

Ours was a challenging case; we wanted to live in Winchester as first-time buyers with an unusual income situation. We found the ideal property for us at auction.

Julie was amazing. From our first meeting, and throughout all subsequent meetings, Julie re-assured us and made us aware of all the information we needed to make the correct decisions at that time.

As first-time buyers attempting to purchase a property unconventionally, Julie worked tirelessly. We had frequent contact on late evenings and weekends to not only help us secure an application in principle quickly before the auction but also to secure us our actual mortgage after we had won our property.

Julie went beyond the call of duty in making us feel confident and being available at any time to talk us through any question or worries we had about the process.

We will be recommending Julie as a mortgage advisor to anyone who is considering purchasing a house; from first time buyer to frequent home buyer. It has been a pleasure and Charters Financial Services should be proud to have Julie as an employee.

Andy L

December 2019

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