Charters Financial Services makes the move into its landmark Southampton Mortgage Hub space

19th November 2021

We are delighted to announce we opened our new premises on a landmark Southampton Mortgage Hub space with several distinguished guests, including Southampton FC legend, Matthew Le Tissier, who proclaimed the new branch open.

The vast new Hub space sits on a prestigious site at Stag Gates on The Avenue, at the entrance to the city. Joining the opening was Southampton Mayor, Alex Houghton and Councillor Daniel Fitzhenry, Leader of Southampton City Council and other selected guests.

The move reflects Charters Financial Services’ remarkable growth the organisation has enjoyed since its inception in the early days of the pandemic. Its continued successes have been attributed to the superb performance of its Mortgage Hub team, which has increased four-fold in just over a year to service and manage an ever-increasing pipeline of mortgage applications – a staggering year-on-year increase of over 300%.

‘We’re delighted to have made our move into such this stunning building,’ revealed Alain Amos, Managing Director of Charters Financial Services. ‘Having the entire team with such a wealth of financial resources in this central Hub space just a year after we formed the business is an incredible achievement. It’s testament to the skills and expertise of our teams of mortgage and protection consultants, advisors and administrative specialists. This is just the move to take us into 2022 and build on the successes we’ve achieved – the future is looking really good for us all.’

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Having used charters to secure our first mortgage in 2018, we’ve returned to them to secure our first ever remortgage this year. We had such a great experience with them as first time buyers, that we’ve become back to them again - and I’m so happy we did. This time Robert Ferguson has looked after us to get the deal we wanted. He’s patient, informative and he delivers a service that has been nothing short of excellent. The whole process as been made as stress free as possible, during what is quite an uncertain and unnerving economic time. Rob took us through a number of options in accordance to our needs and found us a fantastic product that we are very happy with. Once application had been submitted, having secured a fantastic rate, we were then looked after by Cara Simpson-Hayter. Cara has been absolutely fantastic and has kept us informed through every step of the application process. She has chased up various parties to get the info we needed and to speed the application along with the lender. Cara is incredibly efficient and effective and has been truly wonderful throughout. Both Rob and Cara have addressed all our concerns and answered ALL our questions (there were a few having only gone through this once before!) leaving us feeling confident and at ease the whole time. Again the service that has been provide has been thoroughly excellent, we couldn’t be in better hands. Thank you so much for making this such a painless process in what is quite a stressful time! We cannot recommend Charter’s enough and we will definitely be using them again in future! Thank you Rob and Cara!!

Oliver & Caroline H

June 2020

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